FAQ | Marker Law Mediation

Effective Date: October 5, 2023

Marker Law Mediation ("Marker Law Mediation," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit www.markerlawmediation.com, submit information through our website, communicate with our office, or use our legal, mediation, consulting, escrow, credit liquidation, or related services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE MAY COLLECT

The information we collect depends on how you interact with us and which services you request.

Personal and Contact Information

We may collect information such as:

Full name
Mailing address
Billing address
Email address
Telephone number
Date of birth
Information included in messages or consultation requests
Preferred method of communication
Referral source

Identification and Verification Information

For certain services, including transactions requiring identity verification, we may collect:

Driver's license or government-issued identification
Copies or photographs of identification documents
Driver's license number
Date of birth
Social Security number or other identification information
Signature
Information used to verify your identity

Financial and Transaction Information

When you request escrow, trust-account, credit liquidation, payment, or related transactional services, we may collect information including:

Credit card information
Billing information
Transaction amounts
Requested liquidation amounts
Bank or wire-transfer information
Information regarding the purpose of a transaction
Transaction history
Payment and processing information
Information necessary to prevent fraud and verify authorized transactions

Payment or transaction information may also be processed by banks, payment processors, merchant service providers, or other financial service providers involved in completing the transaction.

Legal, Mediation, and Service Information

Depending on the services requested, you may provide information concerning:

Legal matters
Business transactions
Contracts
Disputes
Family or domestic matters
Mediation or arbitration
Business consulting
Financial transactions
Documents you provide for review
Communications with our office

Please do not send confidential or highly sensitive information through a general website contact form unless specifically requested by our office.

Submitting information through our website does not, by itself, necessarily create an attorney-client relationship.

Website and Technical Information

When you visit our website, certain information may be collected automatically, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General website interaction information
Cookies and similar technologies

This information may be collected by our website platform and third-party service providers.

2. HOW WE USE YOUR INFORMATION

We may use information we collect to:

Respond to inquiries and consultation requests
Communicate with you about requested services
Provide legal, mediation, arbitration, consulting, escrow, liquidation, or related services
Verify your identity
Review and process transactions
Facilitate authorized payments, wires, or transfers
Maintain client and transaction records
Prepare agreements and other documentation
Schedule consultations or appointments
Provide customer support
Send administrative notices and service-related communications
Communicate by telephone, email, or text message when appropriate
Prevent fraudulent, unauthorized, or illegal transactions
Protect our clients, our business, and our service providers
Comply with legal, regulatory, banking, accounting, and professional obligations
Enforce our contracts, policies, and agreements
Improve our website and services
Maintain the security and operation of our website and business systems

We may also use information for other purposes disclosed to you when the information is collected or with your authorization.

3. TEXT MESSAGES, PHONE CALLS, AND EMAIL

If you provide a telephone number or email address to Marker Law Mediation, we may use that information to communicate with you regarding your inquiry, appointment, transaction, requested services, documentation, account, or other business-related matters.

Communications may include telephone calls, emails, and text messages.

Where marketing consent is required by applicable law, we will obtain the appropriate consent before sending marketing communications.

You may request that marketing communications stop at any time. Opting out of marketing communications does not prevent us from sending necessary transactional, legal, account, security, or service-related communications.

Message and data rates may apply to text messages depending on your wireless carrier and plan.

We do not require consent to receive marketing text messages as a condition of purchasing services where prohibited by applicable law.

4. HOW WE MAY SHARE INFORMATION

We do not disclose personal information simply for unrelated purposes.

We may disclose information when reasonably necessary to operate our business, provide requested services, complete transactions, or comply with legal obligations.

This may include disclosure to:

Service Providers

We may use third-party companies that assist us with services such as:

Website hosting
Electronic forms
Electronic signatures
Customer relationship management
Email and text communications
Scheduling
Data storage
Payment processing
Merchant processing
Banking and wire transfers
Identity verification
Accounting
Information technology
Security and fraud prevention

These providers may receive information only as reasonably necessary to perform services for us or on our behalf, subject to their applicable contractual and legal obligations.

Financial Institutions and Transaction Partners

When necessary to complete an authorized transaction, information may be provided to:

Banks
Merchant processors
Payment processors
Escrow or trust-account providers
Participating law firms
Financial institutions
Verification providers
Other parties directly involved in an authorized transaction

Professional and Legal Purposes

Information may also be disclosed:

To attorneys, accountants, auditors, consultants, or other professional advisers
When required by subpoena, court order, law, or governmental request
When reasonably necessary to investigate fraud or unlawful activity
To protect our legal rights or the rights and safety of others
To enforce an agreement or protect against legal claims
In connection with a merger, reorganization, sale, transfer, or other business transaction, subject to applicable law

5. WE DO NOT SELL OR SHARE YOUR PERSONAL INFORMATION

Marker Law Mediation does not sell your personal information for money.

We also do not sell sensitive personal information such as:

Social Security numbers
Driver's license or government identification information
Credit or debit card information
Bank account information
Financial transaction information
Confidential legal documents
Personal information submitted in connection with mediation, legal, escrow, or credit liquidation services

We do not provide your personal information to third parties for their own independent marketing purposes in exchange for monetary compensation.

In limited circumstances, information may be disclosed to service providers, payment processors, financial institutions, technology providers, professional advisers, or other parties as necessary to provide services, complete requested transactions, operate our business, prevent fraud, comply with applicable law, or protect our legal rights. These disclosures are not intended to constitute a sale of personal information.

Depending on the privacy laws applicable to you, certain uses of cookies, analytics tools, advertising technologies, or similar technologies may legally be considered a "sale" or "sharing" of personal information even when no money is exchanged.

Where applicable law gives you the right to opt out of the sale or sharing of personal information, you may submit a request to Marker Law Mediation using the contact information provided in this Privacy Policy.

You may contact us at:

Email: markerlawmediation@gmail.com
Office Manager: 385-391-4240

Please include "Privacy Request – Do Not Sell or Share My Personal Information" in the subject line of your email.

We may need to verify your identity before processing certain privacy requests.

Marker Law Mediation will not unlawfully discriminate against you for exercising a privacy right available to you under applicable law.

6. SENSITIVE PERSONAL INFORMATION

Some of the services provided through Marker Law Mediation may require sensitive personal information.

This may include:

Social Security numbers
Government-issued identification
Driver's license numbers
Images of identification documents
Financial account information
Payment-card information
Bank information
Transaction records
Legal information

We request that you provide sensitive information only when necessary for a service and through the method requested by our office.

We use sensitive personal information for purposes reasonably related to providing requested services, processing and verifying transactions, preventing fraud, satisfying legal obligations, and protecting our business and clients.

7. SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, electronic communication, internet transmission, or electronic storage system can be guaranteed to be completely secure.

You should therefore use appropriate care when sending sensitive information electronically.

If you believe information provided to Marker Law Mediation may have been compromised, please contact us promptly.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to:

Provide the requested services
Complete transactions
Maintain appropriate business and professional records
Resolve disputes
Prevent fraud
Enforce agreements
Satisfy accounting, banking, regulatory, legal, insurance, and professional obligations

Different types of information may be subject to different retention requirements.

When information is no longer reasonably necessary, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with our policies and applicable law.

9. COOKIES AND WEBSITE TECHNOLOGIES

Our website and the services used to operate it may use cookies or similar technologies.

Cookies are small files placed on your device that may help websites:

Function correctly
Remember preferences
Understand website traffic
Measure website performance
Improve user experience
Detect technical or security problems

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.

Third-party services integrated into our website may have their own privacy policies regarding information they collect.

10. THIRD-PARTY LINKS

Our website may contain links to websites, platforms, forms, payment providers, scheduling services, or other services operated by third parties.

Marker Law Mediation does not control the privacy practices of third-party websites.

When you leave our website or interact directly with a third-party service, that provider's privacy policy and terms may apply.

We encourage you to review the privacy policies of any third-party websites or services you use.

11. ATTORNEY-CLIENT AND CONFIDENTIAL INFORMATION

Visiting this website, submitting a contact form, sending an email, or providing information through a general inquiry does not automatically create an attorney-client relationship.

An attorney-client relationship is created only when Marker Law Mediation and the prospective client have agreed to such a relationship as applicable.

You should not submit confidential information concerning a legal matter through a general contact form unless requested or authorized to do so.

Where an attorney-client relationship exists, information may also be protected by attorney-client privilege, professional confidentiality obligations, or other applicable legal protections.

Nothing in this Privacy Policy is intended to reduce or waive those protections.

12. CHILDREN'S PRIVACY

Our website is not directed toward children for the purpose of collecting information from them online.

We do not knowingly solicit personal information directly from children through the website for marketing purposes.

Certain legal, family, mediation, or juvenile-law matters may necessarily involve information concerning minors. When such information is collected in connection with professional services, it will be handled as part of the applicable matter and in accordance with relevant professional and legal requirements.

13. YOUR PRIVACY RIGHTS

Depending on where you reside and the laws applicable to your information, you may have certain privacy rights.

These may include the right to:

Request confirmation of whether we process certain personal information about you
Request access to certain personal information
Request correction of inaccurate personal information
Request deletion of certain personal information
Request a copy of certain information
Opt out of certain types of marketing communications
Opt out of certain sales or sharing of personal information where applicable
Withdraw consent where processing is based on consent
Exercise other privacy rights provided under applicable law

These rights are not absolute.

We may be permitted or required to retain information for legal, professional, contractual, fraud-prevention, transaction, regulatory, or other lawful purposes.

We may need to verify your identity before processing a privacy request.

We will not unlawfully discriminate against an individual for exercising applicable privacy rights.

14. STATE PRIVACY RIGHTS

Residents of certain U.S. states may receive additional rights under applicable state privacy laws.

The availability of those rights depends on factors including your state of residence, the type of information involved, the purpose for which the information is processed, and whether the applicable law applies to Marker Law Mediation.

Where required, we will respond to qualifying privacy requests in accordance with applicable law.

15. DO NOT TRACK AND BROWSER PRIVACY CONTROLS

Some browsers and devices allow users to transmit privacy preferences or "Do Not Track" signals.

Because standards regarding these signals continue to develop and may vary among technology providers, our website may not respond to every browser-based signal in the same manner.

Where applicable law requires recognition of a legally valid opt-out preference signal, we will endeavor to comply with those requirements.

16. INTERNATIONAL USERS

Marker Law Mediation is based in the United States.

If you access our website from outside the United States, information you provide may be processed or stored in the United States or other locations where our service providers operate.

Privacy and data-protection laws in those jurisdictions may differ from those in your country.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in:

Our services
Our business practices
Website technology
Legal or regulatory requirements

When changes are made, we may update the "Effective Date" shown at the top of this policy.

We encourage users to review this Privacy Policy periodically.

18. CONTACT US

If you have questions about this Privacy Policy, our handling of personal information, or wish to submit a privacy-related request, please contact:

Marker Law Mediation
Travis R. Marker
PO Box 13444
Ogden, Utah 84412
United States

Office Manager: 385-391-4240
Paralegal: 385-626-1940
Email: markerlawmediation@gmail.com
Website: www.markerlawmediation.com

For matters concerning an existing transaction, you may also use the contact information provided to you by our office.

Last Updated: October 5, 2025